Frequently Asked Questions
Everything you need to know about your tech upgrade
What kind of warranty comes with my electronics?
All products from The Crest Company include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery within the continental US.
What is your return policy for opened devices?
We offer a 30-day return window. Please note that opened electronics must be returned in original packaging with all accessories to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track the status of my shipment?
Once your order is processed, you will receive an email containing a tracking number and a link to our real-time tracking portal.
Are your products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V), but we recommend checking the 'Specifications' section on the product page to ensure compatibility with your local power grid.